Shipping policy

Sense of Piece currently accepts orders for delivery within the United States only. We do not currently ship to international addresses, freight forwarders outside the United States, or destinations where a valid US delivery address cannot be provided.

Orders are reviewed and submitted for fulfillment after payment is confirmed. Available delivery estimates are shown during checkout or provided with your order confirmation. Delivery dates are estimates and can be affected by carrier capacity, weather, holidays, address issues, and other circumstances outside our control.

When your order ships, tracking information is sent to the email address used at checkout. Tracking can take time to update after a carrier receives the package.

Please check your name, street address, apartment or unit number, city, state, and ZIP code before submitting your order. If you notice an error, contact us immediately. We cannot guarantee that an address can be changed after an order has been submitted for fulfillment.

Items in the same order may occasionally arrive in separate packages. If tracking appears delayed, shows delivery when the package cannot be located, or has not updated for an extended period, contact us with your order number so we can review the shipment.

If your order arrives damaged or you receive the wrong item, contact us as soon as possible with your order number and clear photographs of the item and shipping packaging. We will review the issue and provide the appropriate next step.